Communicate in a familiar language to make cross-border purchasing easier. Cross-border procurement involves many aspects such as product selection confirmation, supplier communication, quotation verification, logistics arrangements and after-sales processing. Rakumart is equipped with a local Italian team to provide customers with more direct and efficient native language communication services. Whether it is product demand description, order progress confirmation, or procurement anomalies, logistics status and after-sales issues, customers can use Italian to communicate with the dedicated team to reduce problems caused by language errors and incomplete information transmission. From the first consultation to the completion of the order, the local Italian team will continue to follow up on key nodes and coordinate the Chinese supply chain, warehousing and European logistics resources, so that customers can more clearly grasp the procurement progress and obtain a cross-border procurement experience that is closer to local service habits.
Have a question about sourcing or shipping? Send us a message.